FAQs

General Questions

Are Bebeface cloths reusable?

Yes — they’re designed as a reusable alternative to disposable wipes and paper products.

Do you ship across Canada/US?

Yes, learn more about our Shipping Policy here.

What is your return policy?

Click here to view our Return Policy.

What if I have an issue with my order?

Contact us at hello@bebeface.ca.

Care Questions

How do I wash them?

Machine wash cold or warm and tumble dry low.

Can they go in the dryer?

Yes.

Do they stay soft after washing?

Yes — the cloths are designed for repeated everyday use and maintain their softness wash after wash.

Product Questions

What are Bebeface cloths used for?

Bebeface cloths are ultra-soft reusable cloths designed for messy meals, bath time, diaper changes, runny noses, and everyday baby moments.

What material are the cloths made from?

Our cloths feature a soft, durable outer fabric made from 85% polyester and 15% polyamide, with a cushioned polyurethane foam filling inside. The outer fabric has been independently tested to STANDARD 100 by OEKO-TEX® (Class 1), meaning it has been tested for harmful substances and is considered safe for babies and sensitive skin.

Are they safe for sensitive skin?

Our outer fabric has been tested to STANDARD 100 by OEKO-TEX® (Class 1), meaning it has been tested for harmful substances and meets strict safety standards for products intended for babies and sensitive skin.

However, as every child’s skin and sensitivities are different, we recommend discontinuing use if irritation occurs and consulting your healthcare provider with any concerns.

How big are the cloths?

Each cloth measures approximately 4.5 inches in diameter.